The Other Side
The Other Side
Hear the relevant perspectives and examine the evidence.
Illustrative viewpoints

The following are illustrative prompts, not quotations from actual interviewees or evidence about a named workplace.
Student and teacher
“My chef is too strict.”
“I am responsible for teaching professional kitchen discipline.”
Employee and employer
“My employer doesn’t understand me.”
“The business has deadlines, costs and customers.”
Institute and student
“Students don’t take training seriously.”
“I wasn’t told what the course actually required.”
Before drawing a conclusion
Check the actual expectations, behaviour, terms, communication and evidence. Invite relevant responses where appropriate. A second viewpoint is useful context; it does not automatically justify wrongdoing or cancel a person’s rights.